The client runs a package-forwarding business: shoppers based in the Philippines buy from US retailers, and the client consolidates and ships those packages to their home country. Before this platform, that meant manual intake, manual invoicing, and no way for a customer to track a shipment without emailing support.
We built a customer web app for creating shipments, tracking status, and paying invoices, alongside a warehouse back-office for the staff receiving, weighing, and consolidating packages before they ship. iOS and Android apps mirror the customer web app for shoppers who prefer to track shipments from their phone.
The platform has been in continuous production for six years, and all three applications, customer web, warehouse back-office, and the mobile apps, are still actively maintained today.
